Efficiency improvements post-go-live at a global securities house to remove bottlenecks and restore operating efficiency after a Fenergo implementation. Lysis supported a global wholesale and investment bank during its Fenergo implementation and then worked alongside the bank to streamline the post go-live operating and processing model
Corporate, Wholesale and Investment Banking
CLM Process Efficiency
A global wholesale and investment bank.
Efficiency improvements post-go-live at a global securities house to remove bottlenecks and restore operating efficiency after a Fenergo implementation. Lysis supported a global wholesale and investment bank during its Fenergo implementation and then worked alongside the bank to streamline the post go-live operating and processing model.
This included:
• BAU backfill in client on-boarding and refresh while the usual BAU teams were focusing on the Fenergo implementation.
• Post go-live testing to remove data and technology errors. Liaison with BAs to get the necessary errors systemized.
• Data clean up of duplicate records and remediation to ensure customer and compliance data is correct
• Process enhancement and workarounds to remove bottlenecks in the post-go-live process.
• Training & SME Support for front office and operations staff
The result was that the initial problems with the post-go-live operating model were significantly reduced.
Our client was looking at options for the location of new Level 2 teams to support retail customers with affordability and suitability issues.
A major bank with two major trading entities wished to decrease time-to-trade processing overheads for new customers and for new products for existing customers.
A leading Contract of Differences (CFD) broker, part of a larger financial services conglomerate believed they had a market-leading CFD platform and wished to white-label to smaller brokers and potential competitors to offer to their customers.
