Post Go-Live Fine-tuning of Fenergo

Efficiency improvements post-go-live at a global securities house to remove bottlenecks and restore operating efficiency after a Fenergo implementation. Lysis supported a global wholesale and investment bank during its Fenergo implementation and then worked alongside the bank to streamline the post go-live operating and processing model

Division
Consulting & Advisory
Industry

Corporate, Wholesale and Investment Banking

Service-line

CLM Process Efficiency

The Client

A global wholesale and investment bank.

The Challenge

Efficiency improvements post-go-live at a global securities house to remove bottlenecks and restore operating efficiency after a Fenergo implementation.  Lysis supported a global wholesale and investment bank during its Fenergo implementation and then worked alongside the bank to streamline the post go-live operating and processing model.

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The Solution

This included:

• BAU backfill in client on-boarding and refresh while the usual BAU teams were focusing on the Fenergo implementation.

• Post go-live testing to remove data and technology errors.  Liaison with BAs to get the necessary errors systemized.

• Data clean up of duplicate records and remediation to ensure customer and compliance data is correct

• Process enhancement and workarounds to remove bottlenecks in the post-go-live process.

• Training & SME Support for front office and operations staff

Results

The result was that the initial problems with the post-go-live operating model were significantly reduced.

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