Lysis offers a unique on-shore/near-shore AML operations delivery model in South Africa

Founded in 2001 Lysis Group provides Financial Crime Compliance (FCC) and Client Lifecycle Management (CLM) services to financial institutions on a global scale including wholesale and investment banks, wealth managers, payment service providers, challenger banks and other organisations from a range of regulated industries, plus cryptocurrency related businesses. Lysis Group has well-established on-shore and near-shore capabilities in North America, Europe and APAC and recently established offices in two of South Africa’s main business hubs namely Johannesburg and Cape Town. With this in mind, we are proud to introduce our near-shore team that are professionally equipped to provide bespoke Client Lifecycle Management (CLM) and anti-money laundering (AML) services and support to all our global clients.

A strategically selected near-shore location
Lysis Group selected South Africa as an important base for business because it offers many value-added propositions for global businesses. One such value proposition includes the relatively large number of graduates and a skilled workforce with competencies that match business requirements, especially in the financial services industry. As a result, to date, Lysis has recruited and trained a first intake of analysts at our Cape Town operations centre and as Wendy Murray, Director of the Cape Town operations centre stated, “I am very impressed with the quality of recruits and how well they have mastered the training. They have also demonstrated strong practical knowledge as evidenced by excellent QA scores on the production files they are producing.” Another attractive aspect of South Africa is the fact that it is already established as a preferred destination for business process outsourcing and the cost of doing business in the country is approximately half what organisations would spend in Europe. Therefore, Lysis can scale and meet our clients’ needs in a very efficient and cost-effective manner which is matched by our proactive and highly responsive customer service approach. Furthermore, South Africa’s favourable time zone attracts a lot of global business interests with the objective to maximise productivity.

Experience has taught us well
Our experience of running global CLM/AML operations shows that an effective team structure consists of a 20% on-shore and 80% near-shore ratio. We find this delivers the optimum balance of customer service, quality and cost effectiveness. In fact, our high-quality near-shore resources can be as little as 50% of our competitive on-shore rates. Furthermore, all our CLM/AML operational personnel, regardless of location, go through the same robust, structured career and capability development process and we thoroughly test and certify staff at each level. The same certification process is applied across all Lysis operating locations including South Africa. We also invest in the capability to train, test and certify our staff in line with our clients’ policies and procedures which enhances quality and productivity and increases the effectiveness of new teams and new personnel in existing teams. All Lysis personnel operating on a client project are trained, assessed and certified on that client’s CML model and AML policies and procedures.

Meet the senior management overseeing Lysis South Africa
Nick Kinloch, Lysis Group COO Formerly Head of Client Operations for HSBC Global Banking and Markets in Asia-Pacific,
Nick is Global Head of Lysis Operations which provides CLM & AML Managed services and remediation support to regulated industries.

Wendy Murray, Director
Wendy has over 18 years’ experience in the financial services industry working in AML Compliance, Client On-boarding and AML Operations with investment banks in London including RBS, ING, Bear Stearns, Deutsche Bank and Commerzbank. She has both SME knowledge as well as practitioner know-how including extensive experience of complex bank integration projects and global regulatory and compliance driven change. She has provided training globally to over 2,000 CLM personnel and has significant experience of setting up and managing large Customer Due Diligence (CDD) teams across the globe. Wendy is leading our team on the ground in SA.

Jon Sweet, Lysis Group CEO
Jon has more than 30 years’ wholesale financial markets experience gained in London, New York, Singapore and Frankfurt. He founded Lysis Financial in 2001 after 11 years with AIM-listed TCA Consulting, where he held a number of senior positions including Head of the Investment Banking, eBusiness and Trading Floor practices.

Bringing our unique AML expertise to our clients With well-established near-shore capabilities across the globe, Lysis is in the unique position to offer clients Client Lifestyle Management (CLM) and anti-money laundering (AML) services and support that is tailored to their needs in a very cost-effective manner. We can also provide advisory services which offer clients peace of mind in knowing that their CLM/AML protocols are in line with regulatory requirements no matter how big or small they might be. Therefore, our clients can focus on expanding their business footprint while we focus on aligning their business operations with regulatory requirements, irrespective of the country they operate in.

To find out more, please contact us on: +44 (0) 845 658 008
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Lysis Formed in 2001, Lysis has offices in the UK, US, France, Germany, Ireland, Hong Kong, Singapore, Australia and South Africa. Lysis supports financial markets firms and firms in other regulated markets with Expert Governance Risk and Compliance operations and technology strategy, operating model, framework, regulatory intervention and change services; CLM/KYC process execution; and AML & Risk training.

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