Client On-boarding and AML support for a global wholesale and investment bank

A global wholesale and investment bank needing client on-boarding and AML Support

Division
Operations & Resourcing
Industry

Corporate, Wholesale and Investment Banking

Service-line

Client On-boarding and AML Managed Services

The Client

A global wholesale and investment bank

The Challenge

The firm was looking for a long-term partner to provide surge resourcing to deal with periodic spikes in the volume of BAU client on-boarding and refresh.

The Solution

These peaks have been driven by events such as regulatory change, book transfers and the build-up of backlogs with the bank’s in house teams.  Lysis has provided experienced on-shore Client Outreach and CLM/AML Analysts, QCs and ComplianceOfficers to cover surges in books of business in the UK and the EU. The team size has flexed as volumes demand, peaking at 20 resources and sometimes as low as one or two. This relationship has been running for 12+ years.

Results
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