Our client wished to outsource the Client On-Boarding and AML Operations for its merchant acquiring business in Europe, replacing their current major global outsourcing partner.
Payment Services & Card/ Merchant Acquirers
Global Card Services Operator and Merchant Acquirer
Our client wished to outsource the Client On-Boarding and AML Operations for its merchant acquiring business in Europe, replacing their current major global outsourcing partner.
Lysis set up the operation including on-boarding and compliance specialists across first and second lines of defence. We also worked with technology partners to establish the operating framework and system support for our client including CLM workflow, AML rules, screening systems and data and a transaction monitoring platform. We ran the operation for five years, on-boarding all European merchants and keeping them under regulatory review, before handing the operation over to our client to run themselves.
A major global FTSE-100 financial services firm had one month to shape, scope and plan a 60-project programme of work in response to a Section 166 Skilled Persons Report requested by the Financial Conduct Authority (FCA). The firm also had to deliver all 60 projects over a twelve-month period with sub-deliveries due each month.
Our client had identified a tranche of several thousand corporate and retail customers for which they wished to remediate the Know Your Customer (KYC) data held and to re-assess whether the interactions with the retail customers were compatible with Responsible Gambling requirements.
A major global bank needing a data clean-up post banking system implementation
