Operations & Resourcing

KYC Utility Strategy

A large operator of bank infrastructure wanted to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).

The Client

Large operator of bank infrastructure wishing to develop a shared operating model and managed service for client lifecycle management (CLM), anti-money laundering (AML) and Know Your Customer (KYC).

The Challenge

There was a need for a CLM/AML/KYC managed service strategy. This included the confirmation of the market opportunity and to define the business and operating plans and a functional design for a full end-to-end CLM/AML/KYC managed service including a shared operating model across banks.

The Solution

Over a three-month period, Lysis deployed a team of senior consultants and CLM/AML/KYC experts to produce a comprehensive strategy for the client across three main workstreams namely business and finance, operations and technology and data. The strategy considered of the following:• The market opportunity and competitive landscape with the inclusion of client feedback.• Lessons learned from previous KYC utility builds.• Regulatory viewpoint which was developed via regulator-interviews and compilation of written regulator opinions.• Business case.• The technology landscape and potential vendor partnerships.• A data model, including data sharing considerations.• Policy and process standardisation opportunities.

Results

Lysis successfully delivered a comprehensive and executable strategy for a full end-to-end AML managed service which included:• A comprehensive business plan including a fully working financial model.• A complete target operating model, including processes, locations, and a people strategy.• A technology and data strategy and building plan.• An operational risk framework and model.• A detailed SWOT analysis.• A go-to-market plan.

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