Two global banks merged and Lysis was asked to manage the integration of the KYC Operations functions globally for the wholesale & Investment Banking division covering 200,000 customers and 65 countries.
Corporate, Wholesale and Investment Banking
Merger & Integration Services
Lysis Group proudly played a crucial role in the KYC/CDD Operations Integration for the world’s largest cross-border banking merger.
Two global banks merged and Lysis was tasked with managing the integration of the KYC Operations functions globally for the wholesale and investment banking division, covering 200,000 customers across 65 countries.
The challenge involved integrating the KYCoperations, including the alignment of organisational structures, policies,processes, systems, people and data, while ensuring full compliance withglobal regulatory requirements. This required a highly structured and detailedapproach to integrate and harmonise KYC operations across two large financialinstitutions.
Lysis deployed an experienced Director to oversee the 28 month integration program, supported by a team of business analysts and compliance experts.
The solution focused on the following:
• Demerging customers from the acquired bank and redistributing them among the three purchasing banks.
• Contributing to the design and execution of the customer integration program within the acquiring bank’s wholesale client book.
• Developing the AML Operations Target Operating Model (TOM) for the future, integrated bank.
• Harmonising global policies across the new institution to align KYC practices.
• Designing and agreeing on the integration program for KYC data across all business lines.
• Executing data cleansing, creating a single golden source of KYC data and testing for accuracy and completeness.
• Uplifting compliance data to ensure it met the new global policies and regulatory standards.
• Optimising the operating model toensure ongoing operational efficiency and regulatory compliance.
• Successful Integration: The KYC operations were seamlessly integrated across multiple regions, creating a unified, global framework for customer onboarding and compliance.
• Data Integrity: A single golden source of KYC data was established, ensuring consistency and completeness across the bank’s entire customer base.
• Regulatory Compliance: The integration ensured full alignment with the new global policies, significantly improving the bank’s AML compliance posture.
• Operational Efficiency: The optimised AML Operations Target Operating Model led to reduced operational overhead, enabling the bank to enhance customer due diligence workflows and improve compliance monitoring.
• Scalability: The streamlined model and systems were designed to scale with future acquisitions and regulatory changes, providing a robust foundation for ongoing compliance and operational excellence.
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