Training Needs Assessment
Understanding the capabilities and training needs of existing personnel is essential for staff selection, allocation to roles and team creation/enhancement. Training Needs Assessments are conducted by experienced KYC Operations Managers and experienced KYC Trainers who have the ability to assess the theoretical and practical skills and knowledge of a team and devise training programmes to improve team performance. Our TNA methodology can also be applied to business functions other than KYC/AML. Discover more in this download.