CLM & KYC Processes and Generate Efficiencies

Effectively managing the life cycle of a client relationship will improve customer experience and reduce the overall costs of maintaining relationships. These efficiencies of initial on-boarding might well be the difference between winning a deal or not. The purpose of this paper is to examine the CLM space in relation to new technology and innovations which have been developed in recent years. The paper focuses specifically on the over-arching CLM processes and the detailed Know Your Customer (KYC) processes which form part of that.


Successful Transaction
Overcoming Challenges
Through Collaboration

In this paper, we take a closer look at the numbers relating to payments, transactions, and the world of compliance to help explain why some of the current transaction monitoring technologies and operational controls struggle to identify illicit activity. We then look at the role of technology and what future developments will bring to transaction monitoring.

FCA Initiative on PSPs

The FCA chose 5pm on the Friday before the Spring Bank Holiday weekend to launch its latest initiative to tighten control on payment service providers (PSPs) and electronic money institutions (EMIs). Read our briefing notes here...

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