CLM & KYC Processes and Generate Efficiencies

Effectively managing the life cycle of a client relationship will improve customer experience and reduce the overall costs of maintaining relationships. These efficiencies of initial on-boarding might well be the difference between winning a deal or not. The purpose of this paper is to examine the CLM space in relation to new technology and innovations which have been developed in recent years. The paper focuses specifically on the over-arching CLM processes and the detailed Know Your Customer (KYC) processes which form part of that.


Case Study: LYSIS & NAPIER Transaction Monitoring

Lysis Operations Case Study. The challenge: A requirement to have an effective transaction monitoring framework, operational controls and processing to manage and monitor payments across Europe and to establish a solution which can adapt and iterate with the constantly-changing regulations and requirements.

Successful Transaction
Overcoming Challenges
Through Collaboration

In this paper, we take a closer look at the numbers relating to payments, transactions, and the world of compliance to help explain why some of the current transaction monitoring technologies and operational controls struggle to identify illicit activity. We then look at the role of technology and what future developments will bring to transaction monitoring.

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