CHANGE
MANAGEMENT
BRIEF OVERVIEW
When Lysis approaches Change Management challenges, we consider the following:
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Critical business functions, their priorities and needs and any Service Level Agreements (or other time-based criteria) that should be met
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End-to-end functional design
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Outsourcing model covering what should be out-sourced to industry utilities, data providers, etc and what functions will be retained in-house
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Geo-location model including effective use of low-cost centres where viable
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Organisational model including identification of roles and responsibilities and the relevant Senior and Certified Manager roles under the SMCR
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End-to-end process mapping across internal and 3rd-party entities
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Risk management and controls mapping covering preventive and detective controls
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Information model including use of industry-wide identifiers
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Technology services and architecture
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EXAMPLE EXPERIENCE
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60-project Board-sponsored Section 166 for a FTSE 100 financial services firm
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Global Client On-Boarding Target Operating Model design and implementation across 60 countries
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Set-up of a new off-shore operating centre for global KYC
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